Privacy Policy
Last Updated: February 8, 2026
1. Introduction
Nonball ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription analysis service (the "Service").
By using Nonball, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Transaction Data (Temporary)
When you paste your credit card or bank statement for analysis, we temporarily process this data to identify subscriptions. This includes:
- Transaction dates
- Merchant names
- Transaction amounts
Important: We do NOT store your raw transaction data. It is processed instantly and deleted immediately after analysis. We never see or store your bank account numbers, card numbers, or any sensitive financial information.
2.2 Analysis Results (Optional Storage)
We may store anonymized analysis results, including:
- List of identified subscription services
- Subscription amounts and frequencies
- Calculated metrics (vampire scores, health scores)
For Free Users: Analysis results are stored temporarily and automatically deleted after 24 hours.
For Pro Users: You can choose to save your analysis history for comparison over time. You can delete your data at any time from your dashboard.
2.3 Account Information
If you create an account, we collect:
- Email address
- Google account information (if using Google Sign-In)
- Subscription status (Free or Pro)
- Payment information (processed by Paddle, not stored by us)
3. How We Use Your Information
We use your information to:
- Provide the Service: Analyze your transactions and identify subscriptions
- Generate AI Insights: Create personalized recommendations (Pro users only)
- Improve Our Service: Understand which subscriptions are commonly used and improve detection accuracy
- Process Payments: Handle Pro subscriptions through our payment processor (Paddle)
- Communicate: Send service updates, security alerts, and customer support messages
4. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data transmission uses HTTPS with TLS 1.3 encryption
- Zero Storage Policy: Raw transaction data is never stored on our servers
- Database Security: Stored data is encrypted at rest using AES-256
- Access Control: Row-level security ensures users can only access their own data
- No Third-Party Sharing: We never sell or share your personal data with third parties
5. Third-Party Services
We use the following third-party services:
- Supabase: Database hosting and authentication (see Supabase Privacy Policy)
- DeepSeek: AI-powered insights generation (see DeepSeek Privacy Policy)
- Paddle: Payment processing (see Paddle Privacy Policy)
- Vercel: Website hosting and analytics
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Deletion: Request deletion of your data at any time
- Data Portability: Export your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@nonball.com
7. Data Retention
- Raw Transaction Data: Deleted immediately after processing (never stored)
- Free User Analysis: Stored for 24 hours, then automatically deleted
- Pro User Analysis: Stored until you delete it or cancel your subscription
- Account Data: Retained for the duration of your account, deleted within 30 days after account closure
8. Cookies and Tracking
We use minimal cookies for:
- Authentication (keeping you logged in)
- Session management
- Anonymous usage analytics (no personal identification)
We do NOT use tracking cookies for advertising purposes.
9. Children's Privacy
Nonball is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Users
Nonball is operated in the United States. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using the Service, you consent to such transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@nonball.com
- Website: https://nonball.com
🔒 Our Privacy Commitment
- ✓ We never connect to your bank
- ✓ We never store your raw transaction data
- ✓ We never sell your personal information
- ✓ We use bank-level encryption for all data
- ✓ You can delete your data anytime